How to Determine Your Customer ID, Username (interchangeable) and password
When you sign up as a preferred customer you are (or were) asked to choose a username and password.
REMEMBER IT .. WRITE IT DOWN.. PUT IT IN A SAFE, EASILY ACCESSIBLE PLACE. Lost information Problem Avoided!
You should have received a welcome email from Youngevity with your username in it. Refer to it, then go to the youngevity site and click login. You will see a “forgot password” link. Click it and give them your username. They should email you your password or a link to change it. Write down the new information and keep it safe. You will need it everytime you order to get the discounted price unless you are on auto ship.
If you’re still lost, gather what information you do have (email, address, name etc) and call your sponsor or youngevity customer support. The number is located on their main web site under the “More” then “Contact Us” link. It is: (800) 982-3189
Note: When you login to the Youngevity site with your username (or ID#) and password you can find your ID number in your private customer area. Refer to the how to order page under customer support on this site for instructions about how to log into your preferred customer area.